Eden's Tech and DispatchNorthwest Twin Cities · HVAC · Plumbing · Electrical · Garage doors
Your phone rings at 9pm. Somebody should answer it.
An AI front desk for the calls you miss, run for you by someone up the road. It answers after hours and when your line is busy, gets the job details, and books the work into the software you already use. I set it up around your shop, test it before it takes a real call, and I'm the one you ring when you want something changed.
Call it right now: (763) 265-9346 Book 15 min with Kevin
That number is the real product answering our own line. Ask it anything.
AGENT Thanks for calling Acme Heating & Air. I'm an AI assistant that helps after hours, and I can get you booked in.
CALLER My AC quit and it's 85 in here. Can someone come tomorrow?
AGENT Yes. I have tomorrow between 8 and 10 in the morning, or 1 to 3. Which works?
CALLER Morning.
AGENT Done. The office will confirm first thing. What's a good callback number?
Where the jobs actually go at night
A customer with no heat at 9pm calls three companies and hires whoever picks up. Your crew is asleep, on a roof, or on the other line. The job goes to the next name on the list, and you never even know it called.
Plenty of apps will answer a phone with AI now, and your scheduling software may have a receptionist setting of its own. The software was never the hard part. The hard part is the setup, which means your services, your service area, your prices, and what counts as an emergency in your shop. After that, it's finding out how it handled a no-heat call in January before a customer tells you. I do the setup, run it through real call types before it ever talks to a customer, keep an eye on it after, and pick up the phone myself when you want something changed.
Three ways to check that before you pay for anything
Call it
(763) 265-9346 is this same product answering our own line. It tells you it's an AI in the first sentence, and it will book a real slot on my calendar while you're on the phone.
Watch the test calls
Before yours goes live it gets seven calls: a normal booking, a price question, an emergency, an address outside your area, someone who wants a person, someone who's angry, and a bad connection. You're welcome to sit in.
Look at your own numbers
You get a private page that lists every call the line answered, what it wrote down, and what that's worth at your average ticket. It's the same math as the monthly report, and there's no login to lose.
What you are actually buying
Answer what you miss
Picks up after hours and after four rings when the line is busy. Your team keeps every call they can take. It never sits in front of your main number.
Qualify like a dispatcher
Gets the problem in the customer's own words, the address, the callback number, and when they want someone out. Checks your service area before promising anything.
Write it into your software
The request lands in Jobber or Housecall Pro, not an inbox. It's on your board when you open up, tagged so you can see where it came from.
Set up and tuned by a person
I build it around your services, your area, and your own words for an emergency. Then I run it through seven test calls before it takes a real one. You don't configure anything.
One person to call
Need a change? You call me, not a ticket queue. I'm up the road, and you can ask me to come by.
Send emergencies straight through
Gas smell, no heat, burst pipe: transferred to your on-call number immediately, without stopping to take details first.
What one missed call is worth
A typical service ticket around here runs a few hundred dollars. A replacement job runs thousands. If this catches one or two calls a month that would have gone to voicemail, it has paid for itself. The rest is money you were already losing.
It's $349 a month, the same for every shop, month to month with thirty days notice. Your first month is satisfaction guaranteed, or you get that month back. If it isn't clearly paying for itself after that, you leave. The fair comparison is what shops already pay to get the phone answered. A live answering service runs a few hundred to over a thousand a month, and all it does is take a message. A part-time front desk hire runs $2,000–$3,000. This costs less than the answering service, and the job ends up on your board.
On a fifteen-minute call we run your numbers and tell you, in dollars, what missed calls cost you today.
Book 15 minutes — get your number Or call the AI first: (763) 265-9346
Common questions
What does an AI front desk do for a home service company?
It answers the calls your office misses: after hours, weekends, and when the line is busy. It gets the caller's problem, address, and callback number, then writes the request into the scheduling software you already use. The work is on your board in the morning instead of at a competitor.
How much does it cost?
$349 a month, one price for every shop, month to month with thirty days notice and no per-call meter. Setup is $750, waived for the first 5 shops to sign on. Every new client's first month is satisfaction guaranteed: if you're not happy, you get that month's fee back. A live answering service that only takes messages runs a few hundred to over a thousand a month.
How is this different from the AI answering services I keep seeing ads for?
Mostly it's who does the work. The self-serve products hand you software to set up and look after yourself, and the cheap ones text the caller a link instead of booking anything. I build yours, test it on your real call types before it answers a customer, keep an eye on it after, and pick up the phone when you want something changed. You run the business and the phone gets handled.
My scheduling software has its own AI receptionist now. Why would I use yours?
If your plan includes it and it's booking your after-hours calls properly, keep using it. This is for the shops where that isn't true: the plan charges extra per call, the software doesn't offer one, or it got switched on and nobody ever tuned it or tested it, so the first time it handles an emergency badly you hear about it from the customer. With this there's a person responsible for it. If you're not sure which you are, ask, and I'll tell you straight.
Will it replace my office staff?
No. It only picks up when nobody else can: outside business hours, or after four rings when your line is busy. Your team keeps every call they can answer. It never sits in front of your main number.
What happens in an emergency call?
They go straight to your on-call number, no questions first. Gas smells, carbon monoxide, no heat, and burst pipes are urgent by default, and we set the full list from your own words during setup.
Which scheduling software does it work with?
Jobber today, with Housecall Pro built and in final verification and ServiceTitan next. The integration is the point — an AI that only emails you a transcript leaves the job off your board. If you run something else, ask and we will tell you honestly whether it can connect.
Can it offer my callers an actual appointment time?
Yes, when you turn it on. It reads your real schedule and offers callers up to three genuine arrival windows, never an invented one. Their pick goes to your office to confirm. It's off by default and we turn it on together once we're sure the calendar it reads is the one you actually keep.
Can I hear it before I buy anything?
Yes. Call (763) 265-9346 right now. That's this exact product answering our own line. It will tell you it's an AI in the first sentence, answer your questions about the service, and offer real times from Kevin's calendar. No form, no signup.
Is the caller told they are talking to an AI?
Yes, in the first sentence of every call. It's the law in a growing number of states, and it's the right thing to do anyway. It's built in and can't be turned off.